Personal Information Protection Policy

 Simplex Solutions Private Limited, company operating labor dispatch, placement, system development, and call center management, acknowledges importance of protecting customer information, technical information and personal information, and tries to control and use appropriately such personal information for business purposes.

In order to practice personal information protection policy, we define personal information protection policy as follows, and perform and maintain control of personal information.

We have our personal information protection policy thoroughly known to all our employees and disclose the personal information protection policy in public.


1.        We inform customers of purposes of use of personal information we obtain.

2.        Personal information you provide us with will be used only within the range of our appropriate business operations, recruitment of employees and personnel management. Without your consent, we will never use such personal information for other purposes or provide third parties with such personal information. We will take appropriate measures for this.

    In case if we outsource personal information handling to third parties, we will make agreement and supervise appropriately.

3.        We abide by laws, regulations and guidelines determined by the government as well as other standards regarding personal information protection.

4.        We nominate a personal information protection manager and always try our best to control personal information appropriately. We also train and educate our employees about personal information protection.

5.        In order to prevent leakage, lost, unintentional use and deletion of personal information, violation of laws and regulation related to personal information as well as influence caused by such incidents, we will take appropriate measures against such risks.  In case such incidents occur, we will investigate the causes, settle problems and take measures to prevent recurrence.

6.        We nominate a person in charge of complaint and inquiry regarding personal information we obtain.

        When we are asked to disclose, correct or delete your personal information, we will deal with the matters after we confirm your identity following the prescribed procedure.

7.        In order to practice personal information protection policy for sure, we will establish personal information management system conforming to JIS standards.  We continuously abide by the system and revise it from time to time.



Established on February 1, 2010

Revised on January 16, 2020

Simplex Solutions Private Limited

Kapil Shah, Representative Director in Japan



Personal Information Inquiry Center

General Adminitrative Section

Tel: 03-3263-9040





Authorized Personal Information Protection Organization

Japan Institute for Promotion of Digital Economy and Community (JIPDEC)

Complaints Handling

Personal Information Protection Consultation Service Office


Roppongi First Building, 1-9-9, Roppongi, Minato-ku, Tokyo, 106-0032





Why Simplex

Our relationships with customers transcend client-vendor paradigm and result in long-term mutually beneficial opportunities. Our focus is on enhancing client business value and enabling them to be more nimble, cost-effective and focused on growth.