Network Management

The Enterprise Challenge

Managing an enterprise data network can be a daunting task. If that network crosses multiple geographies or consists of multiple topologies, it may even be likened to a nightmare. As calls for network convergence increase across enterprise, managing them might seem tough.

Simplex's Solution

Simplex manages multiple network operation centers for several customers. We also have deep expertise in network management.

With a flexible delivery model, Simplex can provide network management staff augmentation all the way up to fully managed network services.

Simplex implements and manages end-to-end solutions and services across technology layers and industry leading solutions to build solid network and communication infrastructure for enterprises.

Specific service offerings include:



Implementation, upgrades and migration

  • LAN/WAN Networks
  • IP Connectivity
  • Unified Communications
  • MPLS

Network Monitoring and Problem Resolution

  • Identify and solve recurring problems (incidents)
  • Analyze incident trends to identify patterns and systemic conditions
  • Monitor, Notify and resolve LAN/WAN/IP/MPLS on a 24x7x365 basis
  • Monitor the status of all managed components 24x7x365
  • Notify fault, isolate event and resolve.

Configuration and change management

  • Ongoing device configuration optimization recommendations
  • Device configuration archival
  • IOS Software updates/upgrades
  • Logical Moves/Adds/Changes and Deletes.

Information Management

  • Customer site information
  • Managed device information
  • Network management information.

Performance Reporting

  • Performance Analysis
  • Ad hoc exception reports
  • Ticket metric reporting
  • Device Profile Approach - Interface Statistics
  • Monthly summary reports and analysis depending on service.

Why Simplex

Our relationships with customers transcend client-vendor paradigm and result in long-term mutually beneficial opportunities. Our focus is on enhancing client business value and enabling them to be more nimble, cost-effective and focused on growth.

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