@font-face { font-family: 'NeoSans'; src: url('fonts/NeoSans.ttf'); }
Our relationships with customers transcend client-vendor paradigm and result in long-term mutually beneficial opportunities. Our focus is on enhancing client business value and enabling them to be more nimble, cost-effective and focused on growth.
We offer a true infrastructure management services through standards-driven (ITIL, CoBIT) either at customer's premises or from an offsite location.
Our thrust is on optimizing the IT infrastructure to maximize transactional value and not just IT process efficiencies.
At Simplex, we follow global best practices for security processes within the organization. We are undergoing compliance with the internationally recognized Privacy Protection (PP) standard. Data protection is one of the key challenges, which we have been able to address in a variety of ways to suit specific customer requirements.
Risks related to natural / manmade contingencies are evaluated on a periodic basis and suitable plans are drawn up for implementation. We have comprehensive network security, employee security, physical security and incident response mechanisms in place.
Our well-defined business continuity and disaster recovery plans and suitable measures at the infrastructure, people, and process and technology levels are designed and implemented to facilitate speedy recovery in case of any emergency. Regular evacuation type drills are also carried out for testing the plans.
Simplex leverages the following aspects of the IT Service Excellence Management methodology during training, on-boarding and delivery:
The vision of the company is to create a pure-play IT infrastructure services company with the mission of enabling core business transactions in a faster, cheaper, reliable and secure manner.